Mystery noise has elderly residents at their wits' end
By Kent and Sussex Courier | Friday, October 11, 2013, 08:00
A MYSTERIOUS noise rumbling through a Pembury care home is leaving its pensioner residents "at their wits' end".
Problem: Residents of Sunhill Court in Pembury are being plagued by a mysterious noise
Elderly members of Sunhill Court, in High Street, Pembury, are being plagued by a noise that sounds like "an industrial Hoover".
Sounding off five or six times throughout the day and night, the clamour is causing them to lose sleep – prompting serious health concerns.
Jean Lan, 93, has been living at Sunhill Court since February this year. She said: "It is absolutely relentless. It goes up and down in tone for up to ten minutes at a time which means if it wakes you up it is impossible just to go right back to sleep.
"It sounds like an industrial Hoover – that is the only way I can describe it."
Noticing the sound for the first time in May, residents immediately got in contact with their housing association, Town and Country Housing Group.
But despite investigation, the noise has continued unabated.
Mrs Lan's daughter, Jackie Galea, 71, of East Sussex, is concerned her mother's quality of life is being affected.
She said: "It's a complete nightmare. I am worried about my mother's health and unless something is done in the next few weeks she is going to have to move out.
"She's an elderly woman and with the noise waking her up throughout the night she is sleep deprived.
"We are desperate to find out where the noise is coming from so it can be fixed. They have suffered for too long.
"It would be such a shame for people to leave because of it but they are at their wits end."
Martin Oxley, from Town and Country, said they are doing their best to track down the source of the strange intermittent noise.
Engineers have taken a close look at the lift, rubbish compactor, central heating system, extractor fans, communal shower rooms and service cupboards.
But they have not uncovered the mysterious din.
Mr Oxley said: "We are determined to identify the source of this noise and eliminate it. On October 2 our contractors even checked the solar panels on the roof.
"There is nothing to suggest that there is any danger to residents but we appreciate that it can cause annoyance and we would like to thank residents for their patience.
"We have tried to keep residents – particularly those in flats where the noise is most noticeable – informed about what we are doing to resolve this. Hopefully, we will have some good news for them soon."